How to troubleshoot performance issues in Outlook.Was this information helpful?

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Outlook Excessive Lag - Microsoft Community.How to troubleshoot performance issues in Outlook

  Note: The steps to install the or versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Office through one of the following: Microsoft HUP: If you bought Office for personal use through your company, see Install Office through HUP. Volume license versions: If you work in an organization that manages your. For more information about how to disable the download shared folders by using a Group Policy setting, click the following article number to go to the article in the Microsoft Knowledge Base: By default, shared mail folders are downloaded in Cached mode in Outlook and Outlook Nov 30,  · Outlook Excessive Lag I just installed Office through my Office subscription I have as a faculty member of my university. Outlook is responding extremely slowly to simple activities such as scrolling, moving emails, opening emails, etc. Typically the lag is seconds and if you add that up for each little activity I do, I can no. Aug 09,  · We are running Outlook / in Cached mode running against an Exchange (Latest SP/RU) server. I know there are articles that talk about a 'Download' policy that is defaulted to 60 seconds, or the CAS setting that waits for mail to queue before sending and have added the registry entries for them, though they do not seem to make a. Exit Outlook. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows , and Windows 8: Press Windows Key+R to open a Run dialog box. Type , and then press OK. In Registry Editor, locate and then click the following subkey: HKEY_CURRENT_USER\Software.  

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Outlook does not cache any shared folders. By default, Outlook caches only those shared folders that do not contain email such as Calendar, Contacts, and Tasks.

Note In Outlook , this problem is more likely to occur if you also have the following registry data configured on your Outlook client. The synchronization of the shared folders is improved so that Outlook will no longer encounter the shared folders limitation, and Outlook should be able to accommodate up to 5, shared folders.

The new functional limit will vary by Outlook's available resources and system configuration. These changes were released to the Office Monthly Targeted channel with the version release, to the Office Monthly Channel with the version Build For more information, see Lifting the Folder Limit in Outlook. To resolve this problem, use one of the following methods.

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. The best solution to this issue is to reduce the number of mail folders in the shared mailbox, especially if your mailboxes are in the Office environment.

Additional methods 2 and 3 in this article advise you to turn off the caching of mail folders or all folders in the shared mailbox. These solutions do work, but it is recommended to keep caching enabled for Office mailboxes and mailboxes on a slow network.

For more information, see the following article:. Best practices for using Office on a slow network. Outlook and later versions To disable the caching of all shared folders in Outlook and later versions, follow these steps:. In the Account Settings dialog box, click the E-mail tab and then double-click your Microsoft Exchange Server account.

Click to clear the Download shared folders check box. Cancel Submit. Mohan Suryanarayan. Hello, Welcome to Microsoft Community. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Mohan Suryanarayan's post on November 11, Restarting Outlook in safe mode, it does not fix the issue.

Word also sees a delay, but not to the extent that Outlook was having. We are running Office in a cloud-subscription license. We have also disabled all add-ins with regards to Office. Does not affect the issue. In reply to blyons's post on November 11, The registry key has been tried, but I can not confirm whether or not there is a difference. In reply to KaiFjo's post on November 23, Hi Kai, Sorry for delayed response.

Please provide more information before we proceed. In reply to A. User's post on November 25, Hi Vardhaman, Thank you for your reply. I have not experienced any perfomance issues outside of Outlook. In reply to KaiFjo's post on November 26, Install Instructions To start the download, click the Download button and then do one of the following, or select another language from Change Language and then click Change. Click Run to start the installation immediately. Click Save to copy the download to your computer for installation at a later time IT professional resources IT professional working in managed environments can find complete resources for deploying Office updates in an organization on the Microsoft Office Desktop Applications TechCenter.

Follow Microsoft Facebook Twitter. Follow the instructions in the window to find your Office apps. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. If you're unable to install Office see Troubleshoot installing Office for more help.

Start using an Office application right away by opening any app such as Word or Excel. Can't find Office after installing? In most cases, Office is activated once you start an application and after you agree to the License terms by selecting Accept. Office might activate automatically. However, depending on your product you might see the Microsoft Office Activation Wizard. If so, follow the prompts to activate Office.

If you need activation help, see Activate Office. Upgrade to Microsoft to work anywhere from any device and continue to receive support. If you're stuck at the Verifying…. On the first installation screen, select Continue to begin the installation process.

Review the software license agreement, and then click Continue. Select Agree to agree to the terms of the software license agreement. Review the disk space requirements or change your install location, and then click Install. Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.

Enter your Mac login password, if prompted, and then click Install Software.